Skip to main content

Membership Tiers

The Membership Tiers feature allows administrators to set up and manage customer levels in the Loyalty program. Each tier is determined based on accumulated points, accompanied by exclusive benefits to encourage customers to shop and stay engaged long-term.

1. Accessing the Feature​

From the left menu, navigate to:

Loyalty → Membership Tiers

Shop Settings

2. Membership Tier List​

The Tier List screen displays all membership levels currently available in the system.

Shop Settings

Displayed Information​

ColumnDescription
Member CardThumbnail image of the tier
TierMembership level name
Points RequiredMinimum points to reach this tier
Purchase Discount (%)Applied discount benefit
Number of MembersCustomers currently at this tier
StatusActive / Inactive
ActionsEdit the tier

3. Tier Statuses​

Shop Settings
  • Active: The tier is applied to customers who meet the conditions
  • Inactive: The tier is temporarily not applied, customers cannot be assigned to this tier

Statuses help flexibly control Loyalty programs at each stage.

4. Edit Membership Tier​

In the Actions column, click Edit to update tier information.

Shop Settings

5. Tier Information​

Shop Settings

5.1 Tier Name​

  • Enter the tier name (e.g., Mini AI Silver, Mini AI Gold, Mini AI Diamond)
  • The tier name will be displayed throughout the entire Loyalty system

5.2 Status​

  • On: Tier is currently applied
  • Off: Tier is not applied

5.3 Points Required​

  • This is the minimum accumulated points for a customer to reach the tier
  • Each tier has a maximum of 1 points condition

Examples:

  • Mini AI Silver: 1000 points
  • Mini AI Gold: 20000 points
  • Mini AI Diamond: 50000 points

5.4 Shopping Discount​

  • Enter the discount percentage (%) on the total order value
  • The benefit is applied automatically for customers in that tier

Examples:

  • Silver: 5% discount
  • Gold: 10% discount
  • Diamond: 10% discount

6. Save Changes​

After editing the information, click the Update button to save the configuration.

Important Note
  • Changes will directly affect customer benefits
  • Review points conditions and benefits carefully before updating

9. Tier Operating Principles​

Tier Application Principles
  • Customers are automatically upgraded when they reach sufficient points
  • The system always applies the highest tier that the customer qualifies for
  • Tier benefits are applied alongside other promotional programs (if any)

10. Benefits of Using Membership Tiers​

Key Benefits
  • Encourage customers to shop more
  • Increase brand loyalty
  • Personalize benefits for each customer group
  • Easy to manage and expand the Loyalty program