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Custom Shipping Fee Setup

Custom Shipping Fee Setup​

When users choose to manage their own delivery, the system allows setting up fixed shipping fees by region (province/city). This configuration method helps stores proactively control costs, optimize operations, and remain flexible according to actual delivery coverage.

Note
  • This feature is suitable for stores with their own delivery teams or those not using the built-in integrated shipping carriers.
  • Fixed shipping fees will be applied when customers select Self-delivery as the shipping method.
  • If a delivery area does not have a specific fee configuration, the system will use the default shipping fee.

1. Fixed Shipping Price Screen Overview​

On the Fixed Shipping Price screen, users can:

  • View the list of areas with configured shipping fees
  • Set or change the default shipping fee
  • Add new shipping fees by province/city
  • Manage the application status of shipping fees
Shop Settings

2. Feature Component Description Table​

ComponentDescription
Fixed Shipping PriceAccess from menu: Delivery → Fixed Shipping Price to manage shipping fee configuration
Settings ListDisplays areas with configured shipping fees along with corresponding fee amounts
Default Shipping FeeThe fee applied when a delivery area has no specific configuration (e.g., 0₫)
Show Default MethodEnable/disable the display of this shipping method on the customer checkout screen
Default SettingsQuickly set the default shipping fee for the entire system
Add New SettingCreate a new shipping fee for a specific delivery area
SearchSearch quickly for configured areas in the list
Area ListDisplays provinces/cities and their corresponding shipping fees
PaginationSupports pagination when the number of configured areas is large

3. Setting Up the Default Shipping Fee​

Shop Settings
Shop Settings
Shop Settings
  1. Click the Default Settings button
  2. Enter the default shipping fee
  3. Click Confirm to save
Note
  • The default shipping fee will be applied to areas without specific configuration.
  • Make sure to enter a reasonable fee to avoid affecting the customer experience.

4. Adding a New Shipping Fee by Area​

To create a shipping fee for each province/city, follow these steps:

  1. Click Add New Setting
  2. Select the Province/City name
  3. Enter the Shipping Fee
  4. Select Status (Enable/Disable)
  5. Click Create to complete
Shop Settings
Shop Settings

5. New Fee Form Field Descriptions​

FieldRequiredDescription
Province/City NameYesThe area to which the shipping fee is applied
Shipping FeeYesThe shipping fee amount applied to the corresponding area
StatusYesEnable/Disable to activate or deactivate the shipping fee
Create—Save and apply the shipping fee configuration

6. Important Notes​

Note
  • If a delivery area has no specific configuration, the system will use the default shipping fee
  • Each province/city should only have one shipping fee configuration
  • Check the Enable/Disable status to ensure the fee is correctly applied when customers place orders